Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a form, book a call, or communicate with us. This may include your name, email address, company name, and any other information you choose to provide.

When you connect third-party accounts (such as YouTube, Instagram, TikTok, or LinkedIn) to our platforms (Postiz, Loop, or MixMaker), we collect and store authentication tokens (such as OAuth access tokens and refresh tokens) necessary to perform actions on your behalf, such as publishing content or retrieving analytics data.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and communicate with you
  • Send you technical notices, updates, and support messages
  • Comply with legal obligations
  • Publish and schedule content to your connected social media accounts on your behalf
  • Retrieve and display analytics data from your connected accounts

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or comply with the law. We do not share your Google user data with any third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Authentication tokens are stored securely in encrypted databases and are only used to perform the actions you have authorized.

5. Google API Services

Our platforms use Google API Services to enable YouTube integration. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

  • We only access Google user data that is necessary to provide our services (publishing videos, reading channel information, and displaying analytics)
  • We do not use Google user data for advertising purposes
  • We do not sell Google user data to third parties
  • We do not use Google user data for purposes unrelated to the features you have explicitly authorized

6. Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide our services. You can request deletion of your data at any time by contacting us. When you disconnect a third-party account, we delete the associated authentication tokens. You can also revoke access to your Google account at any time through your Google Account permissions page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@claura.ai